Elizabeth Nourse

Elizabeth Nourse - Principal Broker

Elizabeth founded Customer Realty with a simple vision- we want our clients to enjoy the experience of buying, selling, and living in their home. Customer Realty uses technology and innovation, combined with a non-traditional business model, to radically improve our client's experience of buying and selling a home, creating a better experience and saving thousands compared to traditional real estate agents.

Elizabeth has an extensive background in the real estate industry. Prior to founding Customer Realty, Elizabeth served as Vice President of Marketing for The Long & Foster Companies, the nation's largest independent real estate brokerage, with over 180 offices and approximately 11,000 real estate agents. In her role at Long & Foster, she managed many key marketing, market research, and operational functions.

Preceding her role at Long & Foster, Elizabeth was Consumer Research Manager at Stanley Stanley Martin HomesMartin Homes, a mid-Atlantic regional homebuilder, where she was responsible for property valuation, sales strategy development, and listing management. Elizabeth started her career in real estate as a Research Analyst for Novogradac LLP, an accounting firm specializing in multifamily properties, where she helped real estate investors understand the market potential of various multifamily development opportunities. Elizabeth began her career at Booz Allen HamiltonBooz Allen Hamilton, as an acquisitions consultant.

Elizabeth holds a Master’s Degree in Real Estate from Johns Hopkins University, where she graduated with honors, with the first-ranked thesis of her graduating class. Her undergraduate degree is in economics and history, from St. Mary’s College of Maryland, where she graduated with honors.Johns_Hopkins_University_Logo She is a licensed real estate broker in Virginia and Washington D.C. and a licensed salesperson in Maryland. Elizabeth lives in Northern Virginia with her husband and two children.

Alan Simon

Alan Simon - Co-founder and Vice President, Real Estate Operations

As Vice President, Real Estate Operations, Alan brings his vast experience with both large companies and start-ups to help build our new, innovative real estate brokerage.

His career has spanned the telecommunications, software, and real estate industries, with an emphasis on product management, business operations, and information technology. Alan most recently worked at Long & Foster as Vice President in the areas of online applications and licensing operations. Among other things, he conceived and developed an online contracts application used throughout the company in approximately 200 sales offices and by over 10,000 agents. Previous engagements in the telecommunications industry include MCI, Nextel, Teleglobe International, and eLink Communications, where he helped to bring new telecom services to market. Additionally, he started his career in management and technology consulting with Booz Allen Hamilton.
MCI Booz Allen Hamilton University of Pennsylvania


Alan holds a B.S. in Computer Science & Engineering from the University of Pennsylvania, in a program that included coursework in business at the Wharton School. He is also a contributing author to the book Leveraging: A Political, Economic and Societal Framework published by Springer (2014), for which he wrote the chapter entitled “The Evolution of Real Estate Leverage.” Alan lives in Kensington, Maryland and has two children.